Just posting my complaint here since it seems I'm being ignored by email.
Last email received is below from almost 2 months ago. Have emailed them twice since asking what is happening and have had no response at all...
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From: GlideTV Support [mailto:support@glidetv.com]
Sent: Tuesday, 12 January 2010 5:31 PM
To: ####
Subject: Re: Additional Questions regarding GlideTV Navigator
Dear ####,
We are currently investigating this issue further locally prior to having you ship or return anything to ensure that we have completely resolved the issue. If we do need to send out a replacement unit, its highly likely that we would only need to send just a replacement Navigator. We could do this in a much more compact packaging. Once received, you could place the defective unit into the same packaging for return shipping. This would help minimize shipping costs each way.
We hope to have a resolution soon and will keep you posted.
Regards,
GlideTV Support
_________________
GlideTV Support Team
GlideTV Inc. | http://www.glidetv.com/
FAQ: http://forums.glidetv.com/faq.php
Email: support@glidetv.com
Zombie,
Again, sorry for the delay it took to resolve the issue related to your unit.
If this is who I think it is, I am pretty sure that we shipped out your replacement unit and you should have received it by now.
Please confirm.